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Frequently asked questions

Take your items from pre-loved to re-loved with our resale service. Our two options allow you to resell your clothing items, shoes, bags, accessories and jewelry, and to be rewarded once they have sold, either in NET-A-PORTER store credit – with an extra 10% added if you choose the Concierge resale option – or cash via bank transfer

Resell and refresh your closet with us <br></br> 
and enjoy extra NET-A-PORTER store credit

We have partnered with Reflaunt so you can resell with ease, convenience and flexibility

Sending your items is easy. List a minimum of three items and we will collect them from your home for free – or you can choose the drop-off service

Our expert team will look after the photography, product description, pricing and listing of all your items, so you can sit back and relax

Once your item has been sold, choose to receive payment either as NET-A-PORTER store credit – with an extra 10% added – or cash via bank transfer

1. We collect your clothing or other items

2. We take care of the listing

3. You are rewarded

Submit your request and include any items you wish to resell. For iconic handbags, you'll receive an upfront quote indicating how much you can earn. Next, choose between home pickup or drop-off, and pack your items accordingly.

Our expert team will take care of the photography, pricing and product description. The price of your items are based on an algorithm that takes into consideration market trends, demand and the item’s condition. Following our experts' evaluation, you'll receive a final proposal for your review.

For items that are eligible for Instant Reward, you can choose between receiving store credit right away, or wait until it sells and opt for either store credit with an additional 10% offered by NET-A-PORTER or a bank transfer.

1. Submit your request

2. We evaluate your items

How does it work?

In line with our commitment to circular fashion we have partnered with Reflaunt — a service that allows you to easily resell your pre-loved designer pieces

NET-A-PORTER x Reflaunt resell service

Welcome to NET SUSTAIN, our curated platform that offers you the opportunity to invest in sustainable luxury. Discover consciously crafted fashion, beauty, homeware, jewelry and more

NET SUSTAIN

Brands We Accept

Hermes

Valentino Garavani

Givenchy

Louis Vuitton

Prada

Celine

Dior

Chloe

Recently Resold

Gucci

The Row

Hermès

Saint Laurent

Miu Miu

Max Mara

Alaïa

Amina Muaddi

Bottega Veneta

Balmain

Resell your clothing items, shoes, leather goods, accessories and jewelry through our consignment service, whether purchased on NET-A-PORTER or not – plus, enjoy an extra 10% store credit

Request to receive instant NET-A-PORTER store credit for your bag from one of our pre-approved designers. Check out which bags qualify for Instant Reward <link>here</link>.

Two dedicated options to choose from

Concierge Resale

Instant Bag Resale

List at least 3 items from our <link1>list of accepted brands</link1>. Alternatively, you can just list 1 bag or one jewellery piece if it belongs to our list of <link2>pre-approved brands</link2>.